Responsibilities:
- Participate in marketing and promotional efforts in order to optimize new member growth
- Utilize user feedback and market research to suggest new features and improvements to site to increase conversions and retention
- Monitor trends in online community and social media tools, policies and application challenges and opportunities
- Monitor community for policy violations and intervene when necessary
- Engage in online dialogues and answer questions on behalf of the brand
- Ensure people have a great user experience
Skills/Requirements:
- Excellent written and verbal communication skills
- Personable and charismatic, able to interact with all walks of life.
- Strong analytical skills; ability to make decisions from metrics and data; ability to learn new topics and terrains quickly
- Ability to work effectively in teams and independently
- Passion for social media
- Good technical understanding and can pick up new tools quickly
- Experience moderating forum discussions

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