OCMforum: 8 Easy Steps To Better Customer Conversations - OCMforum

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8 Easy Steps To Better Customer Conversations Rate Topic: -----

#1 User is offline   Sue 

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Posted 16 May 2010 - 05:01 PM

A great blog post by Rene Hermes about opening up lines of communications with customers and providing a forum to communicate in order to forge stronger bonds between brands and fans.

You can find the full blog post here: http://www.imediacon...ntent/26637.asp
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