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Brave New Film’s uses video and new media to create, amplify, and tell stories to inform people, change attitudes, and make change happen. Outfoxed, Wal-Mart: The High Cost for Low Price, The Real McCain, Sick for Profit, and Rethink Afghanistan are among our online video campaigns and full length documentaries. We have over a million monthly uniques and over 45 million views on our viral videos.

A community manager is the voice of the company externally and the voice of the members internally. The value lies in the community manager serving as a hub & having the ability to personally connect with the customers (humanize the company), & providing feedback to many departments internally (development, PR, marketing, customer service, tech support, etc). The primary focus of the Community Manager will be communicating with members in order to grow both participation and donations.


The Online Community Manager will have the following responsibilities:

• Creatively and proactively assist members
• Serve as the initial point of contact for members (inc inbound requests)
• Identify and analyze issues, patterns and trends in comments, requests, and member activity (donations, actions, video viewing)
• Transfer the information to the appropriate departments so that they can respond accordingly
• Author blog posts, articles, podcasts, and videos relating to the overall work/accomplishments of the company
• Establish metrics & report on them on a monthly basis including recommendations
• Identify & engage advocates and donors
• Proactively escalate issues, observations, opportunities, and insights to the executive team
• Communicate issues, opportunities and insights to the company at large
• Stay up to date on new social media tools, best practices and how other organizations and companies are using them, so that the company can continue to be an early adopter of these technologies
• Participate in professional networking by following the prominent bloggers and online writers & attending events
• Engage and motivate Company’s most active online advocates & ensure that their efforts are recognized
• Grow the donor base from members. Establish a plan on how to grow giving effectively
• Establish a stewardship plan for thanking members
• Maximize member communication at all touch points – web strategy
• Encourage internal communication & embracement of member principles
• Provide a business plan for 2010 online community plan including a budget
• Develop and teach guidelines to ensure that Company’s online outreach is both effective and consistent with the organization’s image and overall communications strategy
• Ensure that company has a human face to communications and the community strategy
• Actively respond to and interact with the consistent community members

The right candidate will possess these skill sets:

• Ability to work quickly and carefully with minimal management oversight
• Ability to meet aggressive deadlines
• Ability to thrive in a demanding and frequently stressful work environment
• Intimate familiarity with the processes and culture of Congressional political engagement
• Ability to engage elected representatives in serious policy discussions around the Afghanistan War
• Passionate opposition to deepening U.S. military involvement in Afghanistan
• Strong interest in the details and nuances of foreign policy debates
• Strong interest in the details of the military, political, social and historical conditions in Afghanistan
• Strong familiarity with the major actors in the DC foreign policy establishment
• Creative and proactive strategic thinking
• Strong familiarity with web-based tools and methods for political activism
• Intimate familiarity with influential political blogs

Further details here