Role Overview
The Community Manager is responsible for planning and executing a strategy for day to day communications. Key responsibilities include: disseminating updates through all available channels including forums, official EA territory community teams, fan sites, websites and in-game, deciding appropriate channels and timing on a case-by-case basis; managing the relationship with and providing information and direction to EA territory community managers to ensure a unified flow of information to the community; community opinion and feedback gathering through forum monitoring, polls; manage the whole community dialogue through forums and other available tools; monitoring the community and providing input and recommendations to Marketing and Development on existing and new player offerings; planning and executing player programs including events and organized play in close cooperation with the marketing team and EA territory teams; communication with EA stakeholders about community features
What skills does EA look for??
An EA Community Manager will possess a bachelor`s degree with major in communication, media or equivalent would be preferable; strong social network/community background required, preferably within the games industry or experienced in managing online communities, mods or similar.
Additional Responsibilities:
-contribute to and moderate forums
-communicate through Social Media tools (Facebook, Twitter etc.)
-Sell and market FIFA Online
Requirements:
-excellent communication skills, both verbal and written
-self-starter
-excellent organizational skills and attention to detail
-strong knowledge of Soccer (Football) would be a major asset
-must be a sports fan with the ability to pick up knowledge of Soccer (Football)
Further details here
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Latest Blog Entries
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Community RelationshipsSue's Blog Jun 18 2010 05:06 PM
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Know When To Step BackSue's Blog Jun 05 2010 12:50 PM
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Internet World 2010Industry News Apr 23 2010 02:57 PM
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By George I think I've just "got" foursquareSue's Blog Feb 12 2010 04:07 AM
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The Online Community Manager Job SearchSue's Blog Jan 29 2010 06:47 PM
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